SHIPPING 1. Due to warehouse locations and availability, some items may be shipped separately. 2. Worldwide Shipping. (Except some countries and APO/FPO/DPO).
3. Normally, we offer FREE SHIPPING via Air Mail. It's cheaper, but slower. Please Be Patient!
4. Parcel takes 1 - 5 weeks to arrive. Delivery time depends on destination.
5. Please make sure your shipping address is correct before making payment.
6. You can track your parcel under My Account.
7. Ask Redhippoo about orders under My Account.
DUTY & TAX
- We are not responsible for any custom duty or import tax from your local postal office
RETURN & EXCHANGE
- Defective items: customers have 15 days after recieved items to request refund or exchange.
- Incorrect items: customers have 30 days after recieved items to request exchange or partial refund.
- Conditions for full refund:
- Returned items must be in the same condition as recieved.
- NO Refund: Worn, strange scent (Perfume, Odor), or Altered garments.