- Buyer Protection
Protecting Your Purchase from Click to Delivery
We want you to shop with confidence. That's why we provide guarantees that ensure you'll receive your item on time and as described.
Everyone who shops on RedHippoo receives the following guarantees:
1. Full Refund if you don't receive your order
You will get a full refund if your order does not arrive within a reasonable amount of time.
2. Refund or Keep items not as described
You can get a full refund if your item is significantly different from our description or You can choose a partial refund and keep the product.
Just send us a message by logging in and clicking on the "Chat with Redhippoo" button beside your order detail.